Barretts COVID-19 Statement25/03/2020
Our showrooms may be closed, but we are here still to help digitally and remotely.
Our Sales, Service and Parts contact teams are working remotely to handle your enquiries, providing you with the help and support you need in a safe a responsible manner that is in line with Government advice. To see what services are available, including purchasing online and key worker support, please view the table below.
Please note, response times to enquiries may not be at our usual speed as we are operating with limited staff.
WHAT IS AVAILABLE?
Browse and reserve online - You can now browse and reserve the car of your choice online with a refundable deposit of £500. Click here.
Speak to a member of our team - If you have a question or enquiry, you can speak to a member of our team who is working remotely to assist you. Key workers: Enquire here | Non-key workers: Enquire here
Parts department - Open to existing trade account customers only, with skeleton staff in order to keep key workers and emergency service vehicles in operation.
Keep informed - For the latest information and updates, please follow our social media channels. Click here
View our most frequently asked questions - A great way to find quick answers is through our FAQ pages. Click here
WHAT IS NOT AVAILABLE?
Showroom visits - We have temporarily closed our dealerships until further notice.
Visits to have a service or MOT - If your MOT is due, the Government has granted vehicle owners a 6-month MOT exemption. For more information Click here.
Test drives -Temporarily unavailable until further notice.
Purchase of Parts - The parts department is currently only available to existing trade customers and key workers.
We will be posting regularly on our website and social media channels to keep our customers and colleagues informed of the latest updates.
We take our responsibility to protect our colleagues and customers extremely seriously. With this in mind, the majority of staff members will not be permitted to attend our dealerships. This decision means that we will be unable to attend to customers, therefore, please do not travel to any of our locations.
We are mindful that there may be key workers among our customers who have cars currently in our workshops. If you need to contact us, please do so via the respective buttons above. We will make every endeavour to return your car to you, but we must ensure that we do this in a safe and compliant manner.
These are unprecedented events and we anticipate that many of our customers will contact us at this time, therefore your enquiry may take longer than usual to be answered, so we ask that you please be patient.
Thank you for your understanding.
STAY HOME, STAY SAFE, STAY WELL.