CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Because the staff know what they're doing and give you the answers and help that you need

Service

See above

Service

Car always cleaned after any warranty work has been carried out and all the works to date have been completed very well

Service

Great customer service

Service

Very well organised, given the Covid-19 environment we're in at the moment.

Service

All the staff are great

Service

Fixed all minor issues

Service

Everything completed quickly and efficiently.

Service

A slick handover and collection process

Service

Excellent service from all departments - Tara was particularly helpful.

Service

Everything is so simple and easy

Service

The salesperson, Shar Chowdhury, is always pleasant, polite and professional so it is the second new car I have purchased from him in less than 2 years.

Sales

Just great quality

Sales

One small hiccup promptly resolved.

Sales

As I said earlier James who oversaw our purchase was professional, eloquent and gave us time.

Sales

Given the difficult lockdown circumstances, the Barretts team managed to make the experience as easy and 'human' as possible whilst being careful with social distancing.

Sales

Excellent customer service

Sales

Kane was a knowledgable , honest and professional and aided the whole experience of a considered purchase . Very greatfull and a great purchase