CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Locality, communication, value and attitude to customers

Service

Reasonably priced and you clean the car inside and out.

Service

MOT and brake service carried out efficiently and at reasonable cost

Service

Nothing seems too much trouble

Service

Car booked in at appointed time and ready for collection at the time given. During service work a video update was sent to my phone and I was kept in touch with process. Staff friendly and easy to deal with.

Service

I could make a waiting appointment while the service and MOT were done

Service

You kept me regularly informed of progress and arranged a courtesy car when I needed it.

Service

They serviced the car while I waited, it was quicker than I expected, and the coffee machine was good!

Service

Very professional service

Service

great service

Service

They were able to fix extra issues the following day with having to rebook.

Service

Did what I requested

Service

Excellent service

Service

Efficient, polite, collected and returned my car, no stress or effort on my part

Service

Trouble free service

Service

Good service and communication.

Service

Even though there was a problem following the service on my vehicle, it was resolved efficiently and in a polite and courteous manner.

Service

The follow up following an ongoing problem was good

Service

No fuss very easy and good commjnication

Service

Service was good

Service

They helped liaise with BMW to help contribute to a repair.

Service

Excellent services and I'm more happy with it!

Service

They came and collected my car and brought it back. This was very convenient as it was the school holidays and I was looking after the children. I saw a report on my car and they told me everything I needed to know

Service

All round great service

Service

No problems - work undertaken as requested.

Service

All went according to plan.

Service

Servicing and MOT test were completed as requested. No problems.

Service

Fantastic service, great staff. please keep up the good work.

Service

Easy quick and simple

Sales

The sales person James I dealt with was very professional and sourced a vehicle to my requirements.

Sales

this is the third bmw bought from this dealership explained options

Sales

Personable staff, high quality premises. Generally well looked after.

Sales

Great customer service. Was well looked after and taken care of

Sales

Salesman was candid throughout and where he didn't know the answer to one of my more esoteric questions he did the research and came back to me in good time.

Sales

Always friendly welcome Well informed staff

Sales

Nothing could have been more efficiently done.

Sales

Kept in touch Car came early Every question answered with good knowledge. Dealt with several members of staff and felt like it was a team effort to ensure my satisfaction. Collection was easy and felt really special .

Sales

I dealt with Dan Wales from start to finish with the purchase, spec'd, ordering and delivery and the service was simply faultless. Nothing was too much for Dan and he even came in on his day off on the day I collected the car!

Sales

James Shoobert has made the experience of agreeing on a deal for my new car and delivery handover an easy and stress free experience

Sales

Professional and attentive service. Consultants were patient and always kept me in the loop which was made more challenging for them as they were dealing with me remotely.

Sales

I have ended up with a better suited car than initially thought.